International Journal of Instructional Cases (IJIC)


The Professionalism of Millennial in Smart work and Techno-savvy related to productivity

Dr Vimala Venugopal Muthuswamy
Associate professor, School of Business, King Faisal University, Al-hasa, 31982, Saudi Arabia


While academics have extensively examined employee engagement, little study has been done on this issue with millennial workers (Gen Y). The current study aims to fill the research vacuum by evaluating the viewpoint of the older generation and investigating employee engagement among Saudi Arabia's millennial population. The viewpoint of the baby boomer and generation X employees (n=45) employed by private sector businesses in Riyadh, Saudi Arabia, was established. A self-administered questionnaire was used to assess Gen Y traits, workplace behavior, technology usage, and its importance in employee and firm productivity. The
results suggest satisfactory employee engagement among Saudi youth and older employees. The results also showed a significant relationship between technology and Gen Y, positively impacting their and company productivity. Moreover, their seniors highlighted Gen Y's ease with technology and ability to do multiple difficult tasks at a time quickly. However, respondents also report that Gen Y's unconditional social need, flexibility in working environment conditions, and low tolerance are drawbacks that could impact their productivity. This study contributes to the current literature and discovers how, why, and where generations vary, as well as
the effective role of Gen Y employees in Saudi companies. Through surveys among different generation's employees in Saudi Arabia, we try to gain knowledge and give a vision of the future workplace environment

Keywords:Productivity, Technology, Generation Y, Millennial, Work-Life Balance