How Does Open Organisational Culture and Work-Life Balance Impact Job Performance: The Mediating Role of Work Happiness in Generation Z Employees
Faculty of Management Sciences, Kasetsart University, Sriracha Campus, Thailand
Faculty of Management Sciences, Kasetsart University, Sriracha Campus, Thailand
Abstract
This study explores the influence of an open organisational culture and work-life balance on job performance, with a particular focus on the mediating role of work happiness among Generation Z employees. Data were collected from a convenience sample of 200 participants, and the hypotheses were tested using Structural Equation Modelling (SEM). The findings reveal that an open organisational culture directly impacts both work happiness and job performance. In contrast, while work-life balance has a direct effect on work happiness, it does not directly influence job performance. However, an indirect effect is observed, where work-life balance enhances job performance by promoting work happiness. Similarly, the open organisational culture also exerts an indirect influence on job performance through work happiness. The study further establishes that work happiness partially mediates the relationship between an open organisational culture and job performance. These results offer valuable insights into how the interplay of open organisational culture, work-life balance, and work happiness collectively influence job performance among Generation Z employees in Thailand.